Feel Better, Every Day
At Magneto, we create simple, easy-to-use wellness devices that bring comfort and relaxation into everyday life.
From unwinding after a long day to everyday self-care, our mission is simple: help you feel more comfortable — naturally and effortlessly.
FREQUENTLY ASKED QUESTIONS
FAQs
How do Magneto products work?
Our devices are designed to support everyday comfort and relaxation using gentle, easy-to-use technology. They help you unwind, relax tired muscles, and feel more comfortable as part of your daily wellness routine. They are wellness and comfort products, not medical devices, and are not intended to diagnose, treat, cure, or prevent any disease.
Do you offer a money-back guarantee?
Yes. Every order is backed by our 100-Day Satisfaction Guarantee. If you're not happy with your purchase, contact us at contact@magneto-store.com and we'll help you with a return or refund.
How long does shipping take?
Orders are processed within 1–2 business days. Estimated delivery is 5–10 business days depending on your location, as some items ship from our international fulfillment partners. You'll receive a tracking number by email once your order ships.
How can I track my order?
As soon as your order ships, we email you a tracking number. You can also reach us anytime at contact@magneto-store.com and we'll send you an update.
How do I contact support?
Email us at contact@magneto-store.com and our team will reply within 24–48 hours, Monday to Friday.


